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Sales Associate / Memory Care/Assisted Living in Henderson, NV at Poet’s Walk

Date Posted: 11/6/2018

Job Snapshot

Job Description

Do you love helping people find solutions? Do you have a personality that wins friends and influences people? Do you enjoy a challenge? Do you like being awarded for your accomplishments? Work in a stable and rewarding industry. You will be paid salary and commission plus receive the intrinsic reward of helping families and their loved ones who live with Dementia and Alzheimer find a safe and caring home. Looking to hire immediately!** As the Community Relations Counselor (Sales Associate), you will serve as the connecting source for prospects and their families, helping seniors find the best options for their residential and care needs. Position Summary : Represents the Community on various levels cultivating relationships. This position is responsible for meeting census goals through effective education and counseling of prospects. This position reports to the Executive Director and may be required to supervise the Community Relations Coordinator, if applicable. Essential Functions

  • Increases and maintains community census. Converts prospects into move ins.
  • Demonstrates a strong knowledge of sales strategy and implementation
  • Arranges and conducts on-site tours and off-site visits with prospective residents and their families for the purpose of discovery.
  • Follows up with prospects via phone and home visits.
  • Demonstrates a strong knowledge of One on One sales strategy and implementation. Successfully obtains One on One discovery and participates in on-site tours, home visits, and creative prospect follow up
  • Maintains a detailed tracking system on all prospects.
  • Facilitates and participates in Top Ten Team Daily Meetings.
  • Continuously creates, unique, and personal follow up for prospects and their families.
  • Facilitates and assists with the completion of the resident move in process and completes all necessary paperwork.
  • Shares sales discovery with community’s management team during conference meetings.
  • Maintains current knowledge of key competitor pricing, strengths, and weaknesses
  • Stocks and maintains appropriate, relevant, and meaningful Creative Follow Up items.
  • Attends work as scheduled, including nights and weekends, and follows community's call-off procedures
  • Process pertinent marketing information in a timely fashion.
  • Prepares and disseminate Daily Census Report. Prepares and forwards the Weekly Marketing Report


Non-Essential Functions:

  • Attends all required training, in-service, and staff meetings.
  • Maintains confidentiality of business policies & procedures, residents and prospective resident’s information.
  • Maintains current knowledge of property operation.
  • Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
  • Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers.
  • Adheres to all policies and procedures of Spring Hills, LLC.
  • Arrange for opportunities to inform the health care communities, professional referral sources and others about Assisted Living programs.
  • Performs other duties as assigned.

Skills:

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Service Orientation - Actively looking for ways to help people.
  • Time Management – Managing one's own time effectively.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Instructing - Teaching others how to do something.
  • Persuasion - Persuading others to change their minds or behavior.
  • Negotiation – Bringing others together and trying to reconcile differences.
  • Social Perception – Being aware of others’ reactions and understanding why they react as they do.

Attributes:

  • Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Written Expression – The ability to communicate information and ideas in writing so others will understand. 
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Originality – The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. 
  • Speech Clarity - The ability to speak clearly so others can understand you.

Our benefits program includes :

- Medical

- Dental

- Life

- 401k

- Flexible Spending Accounts

- Bonuses

- Vacation and Sick/Personal Time

- Associate Appreciation Program

Job Requirements


Qualifications/Skills/Educational Requirements:

  • A Bachelor's Degree (B.S.,B.A.) from a four year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. 
  • Strong and proven background in direct sales. Strong marketing experience. Computer skills. Selling to senior population preferred.

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