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Executive Director- New Memory Care Community in Lansdowne at Poet’s Walk

Date Posted: 3/6/2018

Job Snapshot

Job Description

New Memory Care Community Coming!!! 

Essential Functions:

  • On site executive for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public.
  • Manage community budget and analyze financial statements, maintains budget accountability, anticipates and minimizes negative budget variances and deficits.
  • Provide daily hands-on leadership in setting and executing sales goals and initiatives based on the company’s sales program.
  • Oversee the recruiting, hiring, training, coaching, disciplining, and terminating of community associates in accordance with Spring Hills’ Human Resources Policy. Directly recruit, hire, train, and discipline managerial personnel.
  • Maintains all local, state, and federal licenses.
  • Ensure HR Policies and Procedures are followed.
  • Ensure competency levels are met and effectively executed by personnel.
  • Ensures that the building, grounds, and property are maintained at the highest standard of excellence through preventative maintenance systems and programs.
  • Plan, organize, implement, evaluate, and direct the communities programs and activities in accordance with company standards and State guidelines. 
  • Ensure applicable guidelines are followed by associates, residents, visitors, and the general public.
  • Ensure that resident’s rights are well established and maintained at all times. 
  • Review resident and associate complaints and grievances and make written reports of action taken.  Discuss such actions with appropriate parties.  
  • Maintain written policies and procedures and professional standards of practice that govern the operation of the community.
  • Consult with Department Heads concerning the operation of their departments to assist in eliminating/correcting problem areas, and/or improvement of services.
  • Participate in State and company surveys of the community, communicate results to staff and develop plan of corrections.
  • Maintain a strong liaison with families and residents.
  • Complete required operations reports in a timely manner.
  • Initiate and review resident contracts.
  • Leads the community’s strategic planning initiative to establish goals and objectives in response to corporate goals.
  • Ensure that adequate number of appropriately trained licensed professional, and non-licensed personnel are on duty at all times to meet the needs of the residents.
  • Maintain and ensure professional working relationship with community’s top 10 referral source, in order to maintain the influx of inquiries.
  • Maintain current competitive analysis for utilization when developing budgets and to maintain competitive edge.
  • Lead staff meetings to ensure that appropriate information sharing is provided on a continuous basis. 
  • Conduct operation meetings with Department Heads on a regular basis.
  • Maintain a cohesive team environment among departments.
  • Ensure that all personnel who have access to protected health information receive appropriate and timely training of the community’s policies and procedures governing the management and control of such information.
  • Review accident/incident reports (e.g., falls, injuries of an unknown source, abuse, etc.).  Monitor to determine the effectiveness of the community’s risk management program. 

Non-Essential Functions:

  • Participate in the Manager On Duty program
  • Serve on various committees throughout the company.
  • Establish proper reporting protocol is established in your absence. 
  • Maintain professional licensing requirements.
  • Maintain a good public relations image throughout the community-at-large.
  • Attend all required training, in-service, and staff meetings.
  • Assist in establishing and implementing a Resident/Group Council. 
  • Strives to maintain a safe working environment through the prevention of  accidents, the preservation of equipment, and the achievement of safe working practices.
  • Ensure that adequate supplies and equipment are on hand to meet the day-to-day operational needs of he community and residents.
  • Attend and participate in workshops, seminars, etc., to keep abreast of current data affecting senior living facilities, as well as to maintain a professional status. 
  • Review and suggest revisions to community policy and procedures
  • Maintain a positive and professional demeanor toward residents, visitors, families, professionals, and co-workers.
  • Perform other duties as assigned.

Job Requirements

Experience and Education::

  • A bachelor's Degree from a four-year college or university; three to five years related experience or training; or equivalent combination of education and experience.
  • Training or experience in gerontology and/or hospitality is valuable.