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Director of Resident Engagement in Fredericksburg, VA at Poet’s Walk

Date Posted: 3/23/2018

Job Snapshot

Job Description

PositionSummary: Responsible for planning and implementing lifeenriching programs and events which provide socialization opportunities,fitness and wellness activities, educational and recreational programs, as wellas spiritual life support based on the needs and preferences of the residentsin the community.  Responsible to overseethe implementation and success of the SpringCottage Recreation Program.  Thisposition reports to the Executive Director and is supervises the Engagement Servicesdepartmental staff.

Essential Functions:

  • Attends work as scheduled and follows community’s call-off procedures.
  • Plans, develops, and implements resident lifestyle programming within the community as well as through outside trips and events.
  • Works to encourage residents who have no or low participation.
  • Interviews residents to determine their past and present interests and talents, as well as their satisfaction with the community’s programs and activities.
  • Observes residents’ functions and behaviors and reports significant changes or concerns to appropriate staff.
  • Performs work tasks in a manner that preserves each resident’s dignity, privacy and confidentiality.
  • Utilizes outside community resources and independent contractors to enrich the variety of programs made available to residents.
  • Develops and manages the annual department budget.
  • Documents and maintains all records as required to effectively manage the department.
  • Secures and maintains all department supplies and equipment.
  • Develops and distributes the resident newsletter/calendar and other lifestyle programming communications on a regular and monthly basis conforming to company’s standards.
  • Coordinates outings and weekly transportation schedule.
  • Hires, trains, evaluates, disciplines and terminates departmental associates in accordance with company’s Human Resources Policies.

  • Maintains appropriate staff schedules to ensure proper coverage
  • Works cooperatively with all other departments in planning shared events.
  • Builds a robust volunteer database to ensure a variety of monthly programming.
  • Maintains an inviting, functional and organized program area, including appropriate and seasonal decoration of display areas.
  • Manages Spring Cottage recreation program effectively.
  • Works with Executive Director to educate the community, professionals, and resident inquiries on the Spring Cottage program.
  • Efficiently manages time on a daily basis so that department staff, including self, is spending equal amounts of time in Spring Cottage carrying out programming as in Assisted Living.
  • Organizes and carries out or delegates Spring Cottage staff trainings, Dementia Educations Seminars (to families and public), Quarterly Family Fellowship Time, and Monthly Support Group.


    • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • Speaking - Talking to others to convey information effectively.
    • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
    • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
    • Coordination - Adjusting actions in relation to others' actions.
    • Service Orientation - Actively looking for ways to help people.
    • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
    • Time Management - Managing one's own time and the time of others.
    • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
    • Persuasion - Persuading others to change their minds or behavior.
    • Negotiation - Bringing others together and trying to reconcile differences.
    • Instructing - Teaching others how to do something.
    • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Job Requirements


  • At least 2 year degree from a college or university
  • Supervisory Experience.
  • Qualified therapeutic recreation specialist or an activities professional who is eligible for certification as a therapeutic recreation specialist, therapeutic recreation assistant, or an activities professional by a recognized accrediting body, such as the National Council for Therapeutic Recreation Certification, the National Certification Council for Activity Professionals, or the Consortium for Therapeutic Recreation/Activities Certification, Inc.; or; has two years of experience in a social or recreational program within the last five years, one year of which was full-time in an activities program in a health care setting; or has completed an activity director training course approved by the National Association for Activity Professionals or the National Therapeutic Recreation Society.

  • Basic understanding and competence of computer skills, including Microsoft Excel & Word.
  • Flexibility to work days, evenings & weekends as required.
  • Dementia/Alzheimer experience a plus

Physical Requirements:

Standing (over 2/3), walking (over 2/3), using hands tofinger, handle or feel (over 2/3), reach with hands and arms (over 2/3), climband balance (over 1/3), stoop, kneel (1/2-2/3), talk or hear (Over 2/3), tasteor smell (Over 1/3). Lifting up to 10 pounds (over 2/3), Up to 25 pounds(1/3-2/3); Up to 50 pounds (under 1/3)


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