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CONCIERGE- Overnight in Cherry Hill, NJ at Spring Hills Senior Communities

Date Posted: 2/25/2019

Job Snapshot

Job Description

Position Summary: Greets residents and visitors, answers the telephone and responds to both routine inquiries and emergencies, relays calls to the proper department and performs a variety of related clerical duties. This position reports to the Business Office Manager/Executive Director.

Essential Functions:

  • Attends work as scheduled and follow community’s call-off procedures.
  • Greets residents and provides general assistance to visitors, prospective residents, and families.
  • Uses proper telephone skills.
  • Ensures safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
  • Ensures concerns are documented and reported appropriately.
  • Maintains visitor sign in/out book and completes maintenance request work orders.
  • Completes daily opening/closing procedures.
  • Maintains emergency contact information.
  • Receives packages, plants, etc. and delivers/holds as requested.
  • Informs supervisor of any resident issues or concerns.

Non-Essential Functions

  • Attends all required training, in-service, and staff meetings.
  • Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
  • Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers.
  • Adheres to all policies and procedures of Spring Hills, LLC.
  • Performs other duties as assigned.

Job Requirements


Experience and Education::

High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience


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